Shipping & Returns
Shipping Policy
At Titan Tech, we are committed to delivering your order as quickly and efficiently as possible.
All orders are processed within 1–3 business days after payment confirmation. Once your order has been dispatched, you will receive a tracking number via email so you can follow your package throughout its journey.
Our estimated delivery time is 5–15 business days. While most orders arrive within this timeframe, occasional delays may occur due to customs processing, carrier issues, weather conditions, or periods of high demand.
Please ensure that your shipping information is accurate when placing an order, as we cannot be held responsible for delays or delivery issues caused by incorrect address details provided by the customer.
If you have any questions regarding your shipment, our support team will be happy to assist you.
Return & Exchange Policy
Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.
To be eligible for a return, items must be unused, in their original condition, and returned in their original packaging whenever possible. Proof of purchase may be required to process your request.
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with photos of the issue. We will review the case and work to provide an appropriate solution, which may include a replacement or a refund.
Once a return or refund request has been approved, refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your payment provider and financial institution.
For any questions regarding returns or refunds, please contact our customer support team, and we will be happy to help.